User Agreement

Introduction

1.1 - This User Agreement (“Agreement”), the Privacy Policy, and all policies posted on our sites set out the terms and conditions on which the website (“tmehealthcare.ca" or the “Site”) offers you access to and use of our sites, services, applications and tools (collectively “Services”). This Agreement is entered into between you as the user of our Services (“User”) and the “Site”. All policies and the Site Privacy Policy are incorporated into this User Agreement. You agree to comply with all of the sections below when accessing and using our Services.

1.2 - Please be advised that this User Agreement contains provisions that govern how claims you and Site have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below). It also contains an Agreement to Arbitrate, which will require you to submit claims you have against Site to binding and final arbitration.

1.3 - Acceptance of the Agreement. By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not use this Site. You may not use the Site and may not accept the terms of this Agreement if (a) you are not of legal age to form a binding contract, or (b) you are a person barred from using the Site under the laws of the United States or other countries including the country in which you are a resident or from which you use the Site. Before you continue, you should print off or save a local copy of this Agreement for your records.

1.4 - Amendments. Site may amend this Agreement and/or Site policies at any time, with or without notice to you, by posting the amended and restated Agreement or policy on the Site. The amended and restated Agreement and/or policy shall be effective immediately upon posting. Posting by Site of the amended and restated Agreement or policy and your continued use of the Site shall be deemed to be an acceptance of the amended terms. This Agreement and Site policies may not otherwise be modified, except in writing by an authorized officer of Site.

Definitions

2.1 - Site Content. Information, text, images, video clips, directories, files, databases or offers available on or through the Site are hereinafter referred to as "Content.”

2.2 - Registered User. Each User who has filled out a registration form on the Site by giving User information (such as name, address, telephone number, fax number, email address, etc.) is a registered user (“Registered User”) of Site. Site will establish an account ("Account") for each Registered User on the Site and each Registered User will be assigned a user alias ("User Name") and password ("Password") for login access to its Account on the Site.

2.3 - Third-Party Content. Some of the Content displayed on the Site is provided or posted by third parties, hereinafter referred to as “Third Party Content.”

2.4 - Third-Party Rights. Third-party copyrights, trademarks, trade secrets, patents, and other personal or proprietary rights affecting or relating to material or information displayed on the Site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the Site, are hereafter referred to as "Third Party Rights."

2.5 - Transaction Risks. The risks assumed by Users when using the Site or conducting transactions are deemed "Transaction Risks." Transaction Risks include risks of liability or harm of any kind in connection with using the Site. Such risks shall include, but are not limited to:

Misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, and breach of contract.
Risks that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights, and the risk that Users may incur costs of defence or other costs in connection with third parties' assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defence or indemnification in relation to assertions of rights, demands, or claims by Third Party Rights claimants
Risks that consumers, other purchasers, end-users of products, or others claiming to have suffered injuries or harms relating to a product originally obtained by Users of the Site as a result of purchase and sale transactions in connection with using the Site may suffer harms and/or assert claims arising from their use of such products.

2.6 - User. For purposes of this Agreement, a "User" is any person who accesses the Site for whatever purpose, regardless of whether said User has registered with Site as a registered User. A User includes any person using this Site and any legal entity which may be represented by such person under actual or apparent authority.

Use of Site

3.1 - General. Users may use this Site solely for their own personal or internal purposes. Each User agrees that it shall not copy, reproduce or download any Content for the purpose of reselling or redistributing Site’s Content, mass mailing (via emails, wireless text messages, physical mail, or otherwise), operating a business that competes with Site, or otherwise commercially exploiting Content. Systematic retrieval of Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from Site is prohibited. In addition, the use of Content for any purpose not expressly permitted in this Agreement is prohibited.

3.2 - Messages or information sent by a User through communication systems provided by Site, as well as emails, faxes, letters to addressees, or instant messages sent to addresses acquired from information obtained from the Site, shall not contain any of the materials described in the provisions of Section 5.4.

3.3 - No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by Site or any other User, and no User shall attempt to gain unauthorized access to such computer systems or networks.

3.4 - Privacy Policy. We urge that you read Site’s Privacy Policy, which governs the protection and use of each User's information in Site's possession. Each User hereby accepts the Privacy Policy and any updates and amendments thereto. Each User acknowledges that Site may change the Privacy Policy from time to time, with or without notice to you, and shall make available the updated version of the Privacy Policy on the Site at all times. Your continued use of the Site shall be deemed to be your acceptance of the Privacy Policy which is then displayed on the Site at the time of such use.

3.5 - Third Party Rights. As a condition of your access to and use of the Site, you agree that you will not use our Services to infringe the Third Party Rights of others in any way. Site will in appropriate circumstances terminate the accounts of Users who are repeat infringers of the Third Party Rights of others. In addition, Site reserves the right to terminate the account of any User if Site believes that the User’s conduct is harmful to the interests of Site, its employees, directors, affiliates, or other Users, or for any other reason in Site’s sole and absolute discretion, with or without cause.

Registered Users

4.1 - Privacy. By becoming a Registered User, you consent to be governed by our Privacy Policy. You also consent to the inclusion of your personal data in our database and authorize Site to share such information with other Users in accordance with the purposes set forth in this Agreement.

4.2 - Notwithstanding Section 4.1, Site may refuse registration and deny the issuance of an Account and associated Username and Password to any User for whatever reason or for no reason at all.

4.3 - Site may suspend or terminate a Registered User's Account at any time if: In Site' sole and absolute determination, there is any breach of the provisions of this Agreement by the Registered User; or Site has reasonable grounds to suspect that information provided by a Registered User is untrue, inaccurate or is not current or complete; or Site believes that User conduct is harmful to the interests of Site, its employees, directors, affiliates, or other Users; or for any other reason in Site’ sole and absolute discretion.

4.4 - Prohibition on transferability of Account, Username, and Password. A Registered User may not sell, attempt to sell, offer to sell, give, assign, or otherwise transfer an Account, Username or Password to a third party without the prior written consent of Site. Site may suspend or terminate the Account of a Registered User or the transferee of a Registered User in the event of a sale, offer to sell, gift, assignment, or transfer in violation of this Section.

Posting on Site

5.1 - You must be a Registered User in order to post information on the Site using the self–help submit and edit tools provided by the Site.

5.2 - No sales agency relationship is created between any User and Site, its affiliates, directors, officers or employees by virtue of Site's display of any of the User's information on the Site.

5.3 - Each User hereby represents, warrants and agrees:

That any information provided by the User to be displayed on the Site is true, accurate, current and complete; and
That it will maintain and promptly amend all information to keep it true, accurate, current and complete.

5.4 - Prohibited behaviour. Each User hereby represents, warrants and agrees that information submitted to Site for display on the Site shall not:

Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing are prohibited by applicable law, or otherwise promote other illegal activities;
Be part of a scheme to defraud other Users of the Site or for any other unlawful purpose;
Relate to the sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any Third Party Rights;
Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
Be defamatory, libellous, unlawfully threatening or unlawfully harassing;
Be obscene or contain or infer any pornography or sex-related merchandising or any other content that otherwise promotes sexually explicit materials or is otherwise harmful to minors;
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming);
Solicit business from any Users in connection with a commercial activity that competes with Site. Furthermore, in the event that Site determines that User has violated Section 5.4.
Contain any computer viruses, Trojan horses, worms or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data, or personal information;
Link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement; or
Otherwise create any liability for Site, its employees, directors or its affiliates.

5.5 - Third Party Rights. Each User hereby represents, warrants and agrees that it has obtained all necessary third-party copyright, trademark, trade secret or patent licenses and permissions, or such other licenses or permissions as may be required in connection with any other personal or proprietary rights of any third party (including but not limited to rights of personality and rights of privacy), for any material or information it posts on the Site or provides to Site or authorizes Site to display. Each User hereby represents, warrants and agrees that it shall be solely responsible for ensuring that any material or information it posts on the Site or provides to Site or authorizes Site to display does not and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner(s) of such rights. Each User hereby represents, warrants and agrees that it has the right to manufacture, offer, sell, import and distribute the products it offers and displays on the Site and that such manufacture, offer, sale, importation and/or distribution of those products violates no Third Party Rights.

5.6 - Grant of license. Each User hereby grants an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers), assignable license to Site and its affiliates to display and use all information provided by such User in accordance with the purposes set forth in this Agreement and to exercise the rights you have in such material or information, including, but not limited to, copyright, publicity, and database rights, in any media now known or not currently known.

5.7 - Removal of Material. Site reserves the right in its sole and absolute discretion to remove any material displayed on the Site, including material which it believes in its sole and absolute discretion is unlawful, could subject Site to liability, violates this Agreement, or is otherwise deemed inappropriate.

5.8 - Site reserves the right to cooperate fully with governmental authorities, private investigators, and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Furthermore, Site may disclose the identity and contact information of any User if requested to do so by a government or law enforcement body, an injured third party, a subpoena, or any other legal action, and Site shall not be liable for damages or any other consequences thereof. User further agrees that it will not bring any action or claim against Site for such disclosure. In connection with any of the foregoing, Site may suspend or terminate the Account of any User as Site deems appropriate in its sole and absolute discretion. User agrees that Site shall have no liability to User, including liability for consequential or any other damages, in the event Site takes any of the actions mentioned in this Section, and User agrees to bear the risk that Site may take such actions.

Disclaimer of Warranties; Limitation of Liability

6.1 - THE FEATURES AND SERVICES ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND SITE HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.

6.2 - Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk, and each User is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from Site or through or from the Site shall create any warranty not expressly stated herein.

6.3 - Force Majeure. Under no circumstances shall Site be held liable for any delay, failure, or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, Acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or nonperformance of third parties.

6.4 - Each User hereby agrees to indemnify and hold harmless Site, its affiliates, directors, officers, and employees, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly:

From such User’s use of the Site, including but not limited to the display of such User's information on the Site;
From such User’s breach of any of the terms and conditions of this Agreement;
From such User’s breach of any representations and warranties made by the User to Site, including but not limited to those set forth in Sections 5.3, 5.4, and 5.5 above.
As a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site.

6.5 - Site and its affiliates, directors, officers and employees shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise, or any other damages resulting from any of the following:

The use or the inability to use the Site;
Any defect in goods, samples, data, information or services purchased or obtained from a User or a third–party service provider through the Site;
Any claims or demands that User’s manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
Unauthorized access by third parties to data or private information of any User;
Statements, conduct, or material posted by Users of the Site, including defamatory, offensive or illicit material; or
Any other matter relating to the Site.

6.6 - Right to assume defense and control. Site reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with Site in asserting any available defenses.

6.7 - Site reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User hereby agrees that in no event shall Site or any of its affiliates, directors, officers, or employees be liable to the User or to any third parties for any inability to use the Site (whether due to disruption, limited access, changes to or termination of any features on the Site or otherwise).

6.8 - Third-Party Content. Site is not the author of Third Party Content, whether contributed by anonymous users or paid content providers. Neither Site nor any of its affiliates, directors, officers or employees has entered into any sales agency relationship with such third party by virtue of our display of Third Party Content on the Site. Any Third Party Content is the sole responsibility of the party who provided the content. Neither Site nor any of its affiliates, directors, officers or employees is responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party Content, and shall not be liable to any User in connection with such User's reliance on such Third Party Content. In addition, neither Site nor any of its affiliates, directors, officers or employees is responsible for the conduct of any User's activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of such User's conduct.

6.9 - Third-Party Websites. Site may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's website. User acknowledges that Site has no control over such third party websites, does not monitor such websites, and neither Site nor any of its affiliates, directors, officers or employees shall be responsible or liable to anyone for such website, or any content, products or services made available on such website. User is cautioned to read such websites’ terms and conditions and privacy policies before using such third party websites in order to be aware of the terms and conditions of their use of such websites.

6.10 - Regardless of the previous provisions, if Site is found to have liability, its liability is limited to the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to Site in the 12 months prior to the action giving rise to the liability, or c) $100 CAD.

Site’s Intellectual Property Rights

7.1 - General. Site is the sole owner or lawful licensee of all the rights to the Site and the Content. The Site and the Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and the Content shall remain with Site, its affiliates, or licensors of the Content, as the case may be. All rights not otherwise claimed under this Agreement or by Site are hereby reserved.

Notice to Users

8.1 - All notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, facsimile, or email to the last known correspondence, fax or email address provided by the User to Site, or by posting such notice or demand on an area of the Site that is publicly accessible without charge. Notice to a User shall be deemed to be received by such User if and when:

Site is able to demonstrate that the communication, whether in physical or electronic form, has been sent to such User; or
Immediately upon Site’ posting of such notice on an area of the Site that is publicly accessible without charge.
Notice for Claims of Intellectual Property Violations and Copyright Infringement Pursuant to Copyright Act (R.S.C., 1985, c. C-42) of Canada.

8.2 - Site responds to notices of alleged copyright infringement as required by the Copyright Act R.S.C., 1985.

Legal Disputes

9.1 - You and Site agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Site User Agreement, your use of or access to the Site, the Services, or any products or services sold or purchased through Site’s sites, services, applications, or tools will be resolved in accordance with the provisions set forth in this Legal Disputes Section. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and Site have against each other are resolved.

9.2 - Applicable Law. You agree that the laws of Canada, without regard to the principles of conflict of laws, will govern this User Agreement and any claim or dispute that has arisen or may arise between you and Site, except as otherwise stated in the User Agreement.

9.3 - Agreement to Negotiate and Arbitrate. In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such a solution within a period of 60 days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled by arbitration administered by the International Chamber of Commerce (ICC) Canada. You and Site each agree that any and all disputes or claims that have arisen or may arise between you and Site relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to Site’s Services, or any products or services sold, offered, or purchased through Site’s Services shall be settled exclusively through final and binding arbitration administered by ICC Canada, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of arbitration shall be Toronto, Ontario and the language of the arbitration shall be English. This Agreement shall be governed by and interpreted in accordance with the laws of Canada. ICC Canada shall govern the interpretation and enforcement of this Agreement to Arbitrate.

9.4 - In no event shall an award in an arbitration initiated under this clause exceed the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to Site in the 12 months prior to the action giving rise to the liability, or c) $100 CAD.

9.5 - Costs. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.

9.6 - Confidentiality. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.

9.7 - Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND SITE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SITE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CAN NOT AFFECT OTHER SITE USERS.

9.8 - Consent to Jurisdiction. In the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, you agree that any claim or dispute that has arisen or may arise between you and Site must be resolved exclusively by a court located within the province of Ontario. You and Site agree to submit to the personal and exclusive jurisdiction of the courts located within Ontario, for the purpose of litigating all such claims or disputes.

General

10.1 - This Agreement, the Site Privacy Policy, and all policies posted on our sites constitute the entire agreement between the User and Site with respect to access to and use of the Site, superseding any prior written or oral agreements in relation to the same subject matter herein.

10.2 - Site and the User are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.

10.3 - The failure of Site to exercise or enforce any right or provision of the terms of this Agreement shall not constitute a waiver of such right or provision.

10.4 - If any provision herein is held to be invalid or unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions of this Agreement.

10.5 - User agrees that there shall be no third-party beneficiaries to this agreement.

10.6 - Headings are for reference purposes only, and in no way define, limit, construe or describe the scope or extent of such section.